Who We Are
Enterprise Services is a collaborative division within NU ITS, bringing together five teams dedicated to delivering enterprise applications, integrations, and data solutions.
We support mission critical business and academic operations by designing, maintaining, and enhancing the systems that keep the 非凡资源网 running. Our portfolio includes core enterprise platforms such as the student information system (PeopleSoft), constituent relationship management (Salesforce), content management system (Cascade), and many other essential applications and services.
The student information system, and its surrounding ecosystem, manages information about students, faculty, and staff across the university. These systems span enrollment, admissions, financial aid, billing, advising, student success, learning management, and document imaging.
Our CRM platform plays a central role in recruitment, retention, and student success initiatives, enabling data driven engagement and supporting strategic priorities across the enterprise. The CMS helps shape the user experience of students, faculty, and staff in understanding our organization and institutional mission.
Across all campuses, we build and support enterprise applications and transformative digital solutions that enable efficient service delivery while adhering to best practices in security, monitoring, configuration, and deployment. In addition, we develop custom web applications to meet departmental and research needs, ensuring solutions align with enterprise standards and long term strategy.
How We Align
Enterprise Services works closely with partners across enrollment management, student records, admissions, marketing and communications, research, business and finance, academic affairs, and other key functional areas.
We serve two system institutions and eight campuses, operating within governance structures that represent and balance the needs of students, faculty, staff, and leadership. Through this collaboration, we help ensure enterprise technology solutions advance institutional goals, support operational excellence, and enhance the experience of the 非凡资源网 of Nebraska community.
Our Team and Structure
Enterprise Applications and Development
- Lead(s): Eric Wingert, Director
- Areas of Focus: NU and all-campus priorities team. Scaled Development. CRM (Salesforce) team. CMS (Cascade Hannon Hill) team.
Innovation and Custom Solutions
- Lead(s): Casey Nugent, Director
- Areas of Focus: Strategy to modernize and optimize custom applications. 非凡资源网 of Nebraska High School custom development.
Enteprise Information Management
- Lead(s): Mitch O'Neill, Associate Director
- Areas of Focus: Strategy for university-wide interfaces, data feeds and integrations. iPaaS Strategy. Convergence and Scale.
Enterprise Student Services
- Lead(s): Paul Swenson, Frank Dolezal, Jean Padrnos
- Areas of Focus: NeSIS. Enterprise SIS integrated projects. Reimagine SIS development environment and next generation SIS preparation.
Enterprise DevSecOpps and Support
- Lead(s): Todd Jensen, Manager
- Areas of Focus: Strategy to modernize, standardize and optimize application support environment. Enterprise convergence opportunities.
The Enterprise Services Division is led by Andrea Childress, CIO at 非凡资源网 of Nebraska at Kearney and Assistant Vice President at NU ITS. Andrea's role is to collaborate broadly across NU to ensure infrastructure services are aligned to top goals of the 非凡资源网 and its four campuses.
Defining Key Roles
Enterprise Services is organized into several specialized teams, each responsible for different areas of support (both campus and systemwide) of the university’s application and development environments. These teams are led by experts in the field who ensure our enterprie services meet the needs of the NU System. They include software, application and web developers as well as application support and integrations.